When should I inform my current payment processor that I will be closing my account?

You should wait until your account is set up to process your transactions through PPS’s processor. Once you’re ready to process with us, you should inform your previous provider to avoid any unnecessary fees.

How can I view my account information?

All of PPS’s processor’s offers several online and offline tools to access information about your merchant account. With these tools you can view, download and import account information such as transaction activity, deposits, funding, chargebacks, retrievals and statement information.

How do I receive payment for the transactions I submit to the Processor?

Using Automated Clearing House (ACH), the Processor will remit funds due for your MasterCard, Visa, Diners Card/Carte Blanche and JCB transactions to your business bank account, and AMEX and Discover, if they are newly issued SE numbers associated to the processing account. When/if you establish a service agreement with American Express and/or Discover directly; these issuers will obtain your banking information and pay funds to your bank account.

Why does PPS’s Processor need to review my credit information?

When you apply for a merchant account, you are essentially applying for an unsecured line of credit. When a transaction takes place, the cardholder is debited and the merchant is credited for the amount of the transaction. The cardholder still has chargeback rights and can dispute the transaction for up to 90 days. When a cardholder initiates a chargeback with a valid reason code, the funds are automatically taken from the merchant’s account and credited back to the cardholder. The Processor wants to ensure that each potential merchant is financially sound, has a viable business and is operating in good faith and standing, so these disputes can be resolved with the merchant.

Will my merchant account be approved with a processing limit?

Merchant accounts are approved based on actual or projected dollar volume. The processors monitors account activity and reserve the right to review accounts at any time should volume be significantly above or below the level represented on the merchant application.

How long does it take to set up a merchant account?

The time it takes to establish a merchant account depends on several factors including: completeness of the application submitted, accuracy of the information provided and any required additional paperwork. Generally, if all support documentation is correct, the approval is process is between 24-72 business hours. After your application has been approved, we confirm an installation and training time that is conducive to your schedule.

FAQs

When should I inform my current payment processor that I will be closing my account?
How can I view my account information?
How do I receive payment for the transactions I submit to the Processor?
Why does PPS’s Processor need to review my credit information?
Will my merchant account be approved with a processing limit?
How long does it take to set up a merchant account?

FAQs

FAQs

When should I inform my current payment processor that I will be closing my account?

How can I view my account information?

How do I receive payment for the transactions I submit to the Processor?

Why does PPS’s Processor need to review my credit information?

Will my merchant account be approved with a processing limit?

How long does it take to set up a merchant account?

Let’s Make Things Happen

Contact Info